Thank you for shopping at Trendagora. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Return Window

We offer a 30-day return policy. You have 30 calendar days from the date you receive your item to request a return.

Eligibility Requirements

To be eligible for a return, your item must meet the following criteria:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be in its original packaging, including all tags and accessories.
  • You must provide proof of purchase or your original order number.

Note: Returns sent back without prior authorization from our support team will not be accepted.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Custom, personalized, or made-to-order items.
  • Opened personal care or cosmetic/hygiene products.
  • Gift cards.
  • Items damaged due to misuse, neglect, or improper care.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is damaged in transit, defective, or incorrect, contact us within 48 hours of delivery and include:

  1. Your order number
  2. A brief description of the issue
  3. Clear photos or videos showing the damage or defect

If approved, Trendagora will cover all return shipping costs or send a replacement at no additional cost to you.

How to Start a Return

  1. Submit a request: Email support@trendagora.com with your order number and reason for return.
  2. Receive return instructions: We will review your request within 24–48 hours and send you a Return Authorization and the return shipping address.
  3. Pack and ship: Pack the item securely in its original packaging and send it using a trackable shipping service.

Return Shipping Costs

  • Damaged, defective, or incorrect items: Trendagora covers 100% of return shipping costs.
  • Change of mind returns: The customer pays return shipping costs. Original shipping charges (if any) are non-refundable.

Refunds & Processing Time

  • Once your return is received and inspected (typically 3–5 business days), we will email you to confirm whether your refund is approved.
  • Approved refunds are issued to your original payment method within 5–10 business days.
  • Processing times may vary depending on your bank or card provider.

Contact Us

For any questions about returns or refunds, please contact us:

  • Store Name: Trendagora
  • Website: https://trendagora.com
  • Email: support@trendagora.com
  • Phone: +1 (206) 649-8900
  • Address: 105 Maxess Rd, Melville, NY, United States
  • Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM (ET)